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How to join

Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.

How to order

Order is processed as below:
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.

Payment

We accept the following forms of payment:
 - PayPal
 - PayPal Credit Card : Visa, MasterCard, American Express, Discover
 - Bank account
   1) Bank Name : Industrial Bank of Korea. Seoul, Korea
2) Bank Account Name : CHAE MINJEONG 3) Bank Account No. : 940-049620-56-00015 4) Bank Address : IBK FINANCE TOWER, 16F, 82, EULJIRO JUNG-GU,SEOUL,KOREA 5) Swift Code : IBKOKRSEXXX

Shipping

  • Shipping Method : Selected by customer
  • Shipping Area : USA, CANADA, SINGAPORE,Europe
  • Shipping Rate : Selected by customer
  • Delivery Time : 7 - 30 days

  • The delivery period varies depending on the season. Recently Shipping companies have some delay due to Covid-19. We dry the plants at least one week up to one month.

    Please take into consideration that some products may take additional time for delivery and processing.
    Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

    - Customs and Duties

    The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

Returns & Exchanges

Our store cannot exchange or return because of the characteristics of the plant.

We are not responsible for any damage to plants caused by any custom problems, custom fee, or shipping delays, etc.

But We will be responsible for it, If a plant is returned from customs due to soil or insects.


Refunds

It takes 3-5 business days to issue a refund for a returned or cancelled order.
Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.

*If customer cancel the order due to the customer's simple change of mind, we can give you a refund excluding the 4% PayPal fee

Other

1. minimum order cost

The minimum order cost is $50.
Please understand that it's hard to provide shopping services smoothly under $50 due to quarantine and delivery.


2. How to apply for a phytosanitary certification

Would you like to apply for a phytosanitary certification while shopping?
We will provide a free phytosanitary certification for you if the total amount of shopping is over $250.
You can buy a $10 phytosanitary certification if you order less than $250.

* You can add a phytosanitary certification to your cart. If you purchased it, we will send it to you with your plants.




  • ADDRESS : 30082 18, Gaean 2-gil, Geumnam-myeon, Sejong-si, Republic of Korea
  • FAX :

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